Meet your team.
VICTORIA
Victoria is the owner of Victory Mental Health Consulting (VMHC). Prior to the creation of her business, her background was in Finance and Profitability for large worldwide corporations. She developed a love of making companies profitable and more efficient, but found that the global companies were so massive in size, she couldn't see how her efforts helped transform individual lives. VMHC began in 2013 with a lot of faith, few clients, humble beginnings, and a passion to help small businesses grow and function efficiently on a more personal level. She focused her skill-set towards a field she is passionate about: Mental Health, as she believes in and knows the importance of what practitioners do. She has since had the honor of meeting mental health clinicians from all over the US and she enjoys watching their practices grow and become profitable.
When she's not working, she can be found discussing the fascinating world of Sociology, hanging out with her two children, chasing after her puppy warrior, Xena, or watching the newest series released on Netflix.
AMBER
Amber Arnold is the VMHC Manager. She oversees claims and benefits issues and assists with billing. Having worked in the medical field for the past 12 years, she has developed a knack for streamlining efficient processes and problem-solving. Amber is excellent at hunting down hard-to-find information and eagerly takes on new challenges. Outside work, she enjoys baking, playing game nights with her family, and walking with her dog, Fitz.
TERI
Teri has worked in the fields of medical billing and management for 10 years. She welcomes new challenges with critical thinking and determination to find answers, solve problems, and provide outcomes. She’s a staunch believer that each day brings new opportunities for breakthroughs and discoveries. With her commitment to approaching all things in a dynamic yet compassionate way, she is an integral part of the VMHC team. Outside of work, Teri enjoys cooking, yoga, and gardening along with making motes and castles in the sand with her young son.
STACEY
Stacey’s passion is numbers. As part of the VMHC team, she works on CAQH provider enrollments and credentialing. Additionally, she manages the in-house bookkeeping, client reports, and account reviews. Outside of work, she enjoys spending time with her two girls and her husband, as well as taking some well-deserved ‘me’ time and getting lost in a good show on Netflix.
DAWN
Dawn is an integral part of the VMHC team. Her decade of administrative and managerial experience enables her to expertly handle the onboarding experience of our new clients. Her attention to detail and organizational skills also help identify clients with third-party insurance carve-outs to ensure optimum "clean-claim filing." Dawn's personal interests include yoga, baking, and watching both Lifetime and horror movies.
HAYLEE
Haylee began her medical career as a Certified Nursing Assistant in 2012, eventually transitioning from hands-on patient care to behind-the-scenes administrative roles. There, she discovered a new way to make an impact—by ensuring the systems that support patient care run smoothly and efficiently. While working, she also pursued studies in marketing and accounting, building a diverse skill set that now serves her well as a Claims Specialist. Haylee thrives on the challenge of digging into complex cases to make sure clients receive the benefits and support they deserve. When she’s not working, she enjoys tending her vibrant gardens, floating in the pool, or spending cozy evenings by the fire with her three children.
CAROLYNNE
Carolynne Mora is the Benefits and Eligibility Specialist for VMHC. She is dedicated, detail-oriented, and highly organized. Carolynne is driven to offer our clients the most accurate information possible and routinely goes the "extra mile" for our providers. Her passions are caring for her family and farm, walking, and country living.
ROSALIE
Rosalie is the Credentialing Specialist for VMHC. Rosalie has 30-plus years of executive assistant and teaching experience, and her past roles have well-equipped her to navigate the insurance paneling process. She thrives on problem-solving and overcoming obstacles to ensure a seamless experience for all providers. In her spare time, she enjoys volunteering, working in the yard, and, most of all, spoiling her grandchildren.
DENISE
Denise embarked on her medical career as a CNA in 2012, progressed to a CPC in 2017, and in 2022, she earned her BA in Art Therapy and Psychology with a minor in Appalachian Studies. She now excels as our Claims Manager, where her keen creative thinking significantly enhances her investigative abilities. Denise thrives on new challenges and brings an infectious enthusiasm to our team. Her bubbly personality not only brightens the workplace but also infuses excellence into her work. Outside the office, Denise is passionate about creative projects, community outreach, and spending quality time outdoors with her two children.
MADISON
Madison Benson serves as a Benefits and Eligibility Specialist, where she excels in assisting clients with their needs and inquiries, ensuring a smooth and efficient intake process. Madi is committed to continuous learning and is dedicated to contributing to the growth of Victory MH Consulting. Outside of her professional life, she is pursuing certification as a nail technician and enjoys both contortion and yoga.
DESIREE
Desiree is a dedicated benefits specialist and key member of our billing team, adept at handling the complexities of healthcare benefits and billing. Her meticulous attention to detail and passion for service make a significant impact. Outside of work, Desiree enjoys yoga, local theatre, and singing, adding a vibrant spirit to her life with her fiancé and two cats. Her enthusiasm and dedication make her a cherished member of our team.